SMS Terms & Conditions

Last updated: September 1, 2026

These terms govern text (SMS/MMS) messages sent and received using the Interlink Solutions business number (630) 262-9362.

Program Description

Interlink Solutions uses text messaging for conversational, service-related communication with existing customers and for operational notifications to our own personnel. Typical messages include service-visit and appointment confirmations, technician arrival notices, support ticket updates, replies to customer questions, and internal system or maintenance alerts.

We do not send marketing or promotional text messages, and we do not text anyone who is not an existing customer or a member of our own staff.

How You Consent to Receive Messages

You will receive text messages from us only if one of the following applies:

You gave us your mobile number and asked to be contacted by text during a phone call or an on-site service visit. Your request is recorded in the service ticket.
You sent a text message to our business number first, initiating the conversation.
You are an employee or contractor of Interlink Solutions and consented to operational notifications on a company-assigned device.

We do not purchase, rent, or otherwise obtain mobile numbers from third parties, and we do not add numbers to any messaging list without a direct request from the number's owner.

Message Frequency and Cost

Message frequency	Varies. Messages are sent only in response to your active service requests or scheduled work. This is a low-volume, conversational program.
Cost	Interlink Solutions does not charge for text messages. Message and data rates may apply from your wireless carrier.
Supported carriers	Major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Opting Out

You can cancel at any time. Reply STOP to any message from us. We will send a single confirmation and will not send you further text messages. The following keywords all stop messages:

STOP STOPALL UNSUBSCRIBE CANCEL END QUIT REVOKE OPTOUT

To resume messages after opting out, reply START.

Getting Help

Reply HELP or INFO to any message for assistance. You can also reach us at (630) 262-9362 or dmm@interlink2k.com.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

See our full Privacy Policy for details on how we handle your information.

Changes

We may update these terms. The revision date at the top of this page indicates when they were last changed.

Contact

Interlink Solutions
1000 Division St, Geneva IL 60134
Phone: (630) 262-9362
Email: dmm@interlink2k.com